Email Marketer's Guide to Fixing Broken Images

If you're an email marketer, you've had this moment.

You spend hours designing the perfect campaign. You test it in every browser. You send it to your team for approval. Everyone loves it.

You hit send.

And then your boss opens it in Outlook. “Where's the logo?”

Your heart sinks.

It's Not Your Fault

Here's the thing: it's not your fault. It's Microsoft's.

Outlook for Windows uses the Microsoft Word rendering engine to display HTML emails. Word was designed for documents, not web pages. It doesn't support SVG images. It never has.

This isn't a bug. It's a design decision. And Microsoft hasn't announced any plans to change it.

The Real Cost of Broken Images

This isn't just embarrassing. It's expensive.

When your images break, your subscribers lose trust. They wonder: “Is this spam? Is this a phishing attempt? Is this company legitimate?”

They delete. They unsubscribe. They don't convert. And you lose revenue.

The Fix Is Simple

Stop using SVGs in email. Use PNG instead.

PNG works in every email client. Outlook, Gmail, Apple Mail, Yahoo, Samsung — all of them.

The fix takes 30 seconds:

1. Take your SVG file

2. Convert it to PNG using CrushSVG

3. Choose 2x resolution for Retina

4. Replace the SVG in your email

5. Send with confidence

Why Marketers Choose CrushSVG

• Lightning Fast — Generate PNGs in seconds

• No Hidden Charges — What you see is what you get

• Secure & Private — Your data stays 100% yours

• Made for Everyone — Outlook, Gmail, and 100+ platforms

• Built by Builders — Indie mindset. Real impact.

Frequently Asked Questions

Q: Why can't I just use JPEG for logos?

JPEG doesn't support transparency. Logos with rounded corners or transparent backgrounds will show white boxes.

Q: What's the best way to test emails?

Send test emails to Outlook (Windows), Gmail, and Apple Mail before your campaign goes live.

Q: Does CrushSVG work on mobile?

Yes, it's browser-based and works on all devices.

Conclusion

Don't let Outlook break your emails. Convert SVG to PNG with CrushSVG and send campaigns that work everywhere.

Try it free: [CrushSVG]

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